1. Account closing process:
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To close your account, please go in person to one of our agencies and fill out the account closing request form.
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All account holders must provide a valid identity document and sign the account closing request form.
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All debts, costs or transactions pending on the account must be set before the closing request can be processed.
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The account closing request can take up to 30 days to be fully processed.
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Once the account is finished, the remaining balance, if necessary, will be given to you by check or transferred to another account that you have specified.
2. Important information:
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Make sure to update your contact details with us before launching the account fence process.
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The closure of an account may have an impact on existing accounts related to the account, such as automatic payments or direct deposits. Please make the necessary arrangements before closing the account.
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If you have account co-holders, their consent and their presence are necessary during the account closing process.
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After closing the account, you will no longer have access to the account via our online banking services or will receive communications related to us.
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We recommend that you keep a copy of this account closing request for your archives.
3. Contact us:
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If you have any questions or concerns about the account closing process, do not hesitate to contact our customer service at +351 917 213 930 or by email to emailcontact@ormev.org.
4. Modification of account closing conditions:
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Ormev0 reserves the right to modify these account closing conditions at any time. The updated terms will be published on our website, and changes will be effective upon publication.
Please note these account closing conditions before closing your account. We are here to help you if you have additional questions or assistance needs. Thank you for being a client of Ormev.
