Ormev takes the security of your accounts and financial information very seriously. However, in the event of fraud or unauthorized use of your account, please read this clause carefully to understand your responsibilities and the measures we will take to protect your interests.
In the event of loss, theft or suspicion of unauthorized use of your connection identifier, password, debit/credit card or other identification information, you must inform us immediately. You can contact us by phone, email or through our website.
You are not responsible for financial loss resulting from fraudulent or unauthorized transactions made on your account, provided that you have informed us quickly and that you have taken the reasonable measures to protect the security of your account and your identification information.
In the event of fraud or unauthorized use, we ask you to cooperate fully with our security team and with surveys by providing all the relevant information to solve the problem.
If you quickly report a fraudulent or unauthorized transaction, we will take immediate measures to investigate and reimburse you the fraudulent amounts, in accordance with the regulations in force.
You are responsible for taking all reasonable precautions to protect the safety of your account. This includes the protection of your connection information, the use of a strong password and the regular verification of the activity of your account.
We will regularly send you security notifications concerning the activity of your account and sensitive transactions. Please carefully follow these notifications and immediately inform us if you notice a suspicious activity.
Never share your connection information with anyone and let no one access your online bank account on a public or unsecured computer.
We take the safety of your accounts very seriously and put in place advanced security measures to protect your financial information. However, it is essential that you also take precautionary measures to protect the safety of your account. If you have any questions regarding the security of your account or if you notice a suspicious activity, do not hesitate to contact us immediately.
