We, Ormev, are committed to providing high quality online banking services to our customers. If you are not fully satisfied with our services, we are happy to provide you with information about our reimbursement and return policy.
1. Refunds:
- Online banking services costs, such as membership fees or monthly costs, are generally not refundable.
- In the event of double payment or erroneous payment, please contact us immediately to request a refund. We will examine each refund request on a case -by -case basis.
2. Account cancellation:
- If you wish to cancel your bank account online, please contact us for specific instructions on the cancellation process.
- Please note that cancellation fees may apply if necessary.
3. Returns:
- Online banking services are not physical products, and therefore there is no return policy for the services provided.
- If you have technical problems or concerns about our services, please contact us for appropriate assistance.
4. Responsibility:
- The responsibility of Ormev is limited to services provided in accordance with our general conditions of use and to specific contractual agreements.
- Ormev cannot be held responsible for financial loss suffered by customers resulting from the inappropriate use of their accounts or any other fraudulent activity.
5. Modifications to politics:
- We reserve the right to modify this reimbursement and return policy at any time. The changes will be published on our website and will take effect immediately after their publication.
